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Industry

Telecom

Understand every subscriber conversation, not just a sample.

Operators and ISPs field enormous call volumes, yet traditionally review only a fraction — leaving churn signals, complaints and upsell moments buried in unanalysed audio. Intelsense transcribes and analyses 100% of calls at 92% Bangla speech accuracy, turning millions of subscriber conversations into insight and action. Deployments have lifted customer ARR by 30% while giving Bangla-speaking subscribers agents that finally understand them.

92%

Bangla speech accuracy

100%

Of calls analysed

+30%

Customer ARR

The challenges we solve

Overwhelming call volumes

Contact centres handle far more subscriber conversations than any human quality team can hope to review.

Only a fraction reviewed

Manual QA samples a tiny share of calls, so most interactions are never listened to or learned from.

Churn hidden in the audio

Cancellation intent, recurring faults and pricing complaints sit unanalysed in recordings until customers have already left.

Bangla-only subscribers

Much of the base speaks Bangla, but IVRs and bots built for English create friction on every call.

Bring AI to your telecom operation

Tell us the outcome you're after and we'll show you what our Bangla-first AI can do in your sector.

Schedule a consultation